Have Any Questions?

●General

If you don’t need to print a custom logo or other artwork on the products, it will not charge any cost. Just tell us your freight collect account like FedEx DHL TNT, if you don’t have an account, it needs to charge Express fee properly.

Usually we do not set a minimum order quantity, but too small a quantity can be expensive and easily damaged, if you have other suppliers in China you can ship together.

We are manufacture. Our factory has been specializing in warehouse racks and mezzanine floor since 2008.

Our factory is located in Dongguan, Guangdong. You are warmly welcome to visit whenever you are available.

●Product

Yes, click “quick quote” to send an inquiry and leave your email, we’ll send you a price list as a reference.

In general, within 15 days. It also depends on the order quantity and shelving design.

The difference between these two kinds of racks is upright. The main rack is the start rack with 2 uprights and adds on the rack is the continue rack with only 1 upright. For example, if there are 15 wall racks against the wall, the structure will be 1 main rack+ 14 add on racks.

●Customization

Sure, we have a very rich experience in customizing racks.

●Service

We provide detailed install instruction for every type of rack. If needed, we can also ask engineers to teach you for free. Even field installation service is avaliable.

Generally, racks are flat packed by air bubble film/ film in standard export cartons. Another packing like a wooden box is available to clients” requirements.

Custom Design – Provide design drawings for your confirmation.

Confirm Order – Signing sales contract after drawing confirmed.

Deposit – 30% deposit before mass production.

Production arranged – we will process the production.

Remaining payment – after inspection, balance before shipment.

Shipping – we will ship the goods to destination port.

Confirm bill of loading/commercial invoice/packing list/certificate of origin.

After sales service.

●Payment

Payment terms: 30% of deposit upon signing the PI, and balance will be cleared by T/T before delivery.

●Shipping

Due to the heavy volume and weight of the racks, usually, our shipping method is by sea.

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